Warranty & Care
Crafted for Comfort • Built to Last ✨
Warranty Coverage
Frame Protection
Structural integrity coverage
Cushion Support
Premium pocketed spring
Stitching Quality
Handcrafted seam guarantee
Defect Coverage
Manufacturing protection
Care Tips
Avoid direct sunlight
Clean with suitable products as advised by sales staff
Keep dry and ventilated
Handle mechanisms carefully
⚠️ Important Notice
Not liable for damage from third-party electrical accessories including but not limited to LED lights, USB chargers, or unauthorized modifications.
HOME HANDCRAFTED SOFA WARRANTY & CARE
Crafted for Comfort • Designed for Modern Living • Built to Last ✨
Generations of Comfort, Crafted for Every Home.
10
YEARS
WARRANTY
Premium Protection
Premium Warranty Coverage
Sofa Frame Protection
Complete coverage for structural integrity and handcrafted frame construction.
Cushion & Foam Support
Premium foam quality and cushion resilience guaranteed for lasting comfort.
Stitching Workmanship
Expert craftsmanship with precision stitching and seam integrity protection.
Manufacturing Defect Coverage
Full protection against any manufacturing defects or material flaws.
Care & Protection Tips
Avoid direct sunlight to preserve fabric color and material integrity
Clean gently with suitable care products recommended for your sofa type
Keep sofa dry and well-ventilated to prevent moisture damage
Handle recliner mechanisms carefully to ensure smooth operation
Important Safety Notice
Safety & Liability Notice
Home Handcrafted Sofa will not be liable for any damage, overheating, malfunction, electrical issues or fire incidents caused by third-party electrical accessories or devices, including but not limited to LED lights, USB chargers, extension devices or unauthorized electrical modifications installed by external parties or customers.
Customer Support
Frequently Asked Questions
Our warranty covers manufacturing defects in materials and workmanship, including frame construction, cushion support, and stitching quality.
Contact our customer support team with your purchase details and photos of the issue. We'll guide you through the claim process.
Normal wear and tear, damage from misuse, accidents, unauthorized modifications, or third-party electrical accessories are not covered.
We typically process warranty claims within 5-7 business days. Complex cases may require additional time for assessment.